(IP) – The Minister of Industry and Trade issued Plan No. 5763/KH-BCT to organize activities to respond to Vietnam’s Consumer Rights Day 2023 with the theme “Transparent information – Safe consumption”.
On July 10, 2015, the Prime Minister issued Decision No. 1035/QD-TTg recognizing March 15 as Vietnam’s “Consumer” Rights Day. Implementing the direction of the Prime Minister, every year, the Ministry of Industry and Trade has coordinated with ministries, branches and People’s Committees of provinces and centrally-run cities to develop and implement activities to respond to the Rights of the People’s Day. Vietnamese consumers.
In the past year, the organization of activities to respond to “Vietnamese Consumer Rights Day” and propaganda activities “consumer rights protection” in localities across the country have been continuously deployed and implemented. achieved remarkable results. Through propaganda, consumers increasingly improve their understanding in choosing goods and services for consumption, enhance responsibility, encourage cooperation and coordination among housing management agencies. countries, social organizations participate in protecting the interests of consumers.
In order to continue to enhance the effectiveness of consumer protection work and towards the Vietnam Consumer Rights Day 2023, on September 27, 2022, the Minister of Industry and Trade issued Plan No. 5763 /KH-BCT organizes activities to respond to Vietnam’s Consumer Rights Day 2023 with the theme: “Transparent information – Safe consumption”.
With this topic, the Ministry of Industry and Trade calls for, encourages and encourages the participation of state agencies, social organizations, businesses and consumers in related activities; step by step make Vietnam Consumer Rights Day an important driving force and highlight in socio-economic life, supporting business activities of genuine production and business enterprises, and at the same time ensuring basic rights of consumers, especially the right to receive accurate and transparent information related to products, goods and services so that consumers can make safe and appropriate choices.
Activities towards Vietnam Consumer Rights Day 2023 will be implemented from November 15, 2022 to February 28, 2023.
Especially during peak shopping days, seasons and seasons, along with focusing on activities to promote business, businesses need to develop effective tools to ensure the interests of consumers; build and maintain good relationships with consumers; proactively turn the responsibility of responding quickly and fully to the requirements and aspirations of consumers into a driving force for development and competitive advantages of enterprises in the market.
In addition, state agencies strengthen supervision and market inspection activities, step up propaganda, dissemination, receipt and settlement of consumer complaints and requests, and resolutely handle consumer complaints. strictly handle acts that infringe on the legitimate rights and interests of consumers.
Social organizations need to clearly promote the role of representatives and bridges between consumers, state agencies and the business community. Activities towards Vietnam Consumer Rights Day 2023 should be held regularly and continuously, creating a foundation for activities in the peak month (March) in response to Consumer Rights Day. use Vietnam.
Depending on the actual conditions, activities to respond to Vietnam’s Consumer Rights Day 2023 can be held online or centrally.